Case StudyTown of Carmel saved 200+ staff hours with Stella answering 2,400+ resident questions

Your Website's Built-in

Transform how your town serves residents with AI that answers questions 24/7 - without adding staff

Secure & Confidential
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Backed by Y Combinator

TRUSTED BY LEADING MUNICIPALITIES

  • The Association of Towns of the State of New York
  • Town of Carmel, NY
  • Springbrook

5-Minute Setup

Your AI Assistant, Live in Minutes

No complex integration. No data migration. Just instant municipal support.

1. Enter Your Website
Just provide your website URL. Stella automatically learns your municipal content.
2. Watch AI Learn
Track progress as Stella learns your services, permits, and procedures.
3. Quick Customization
Adjust responses and add any specific knowledge in minutes.
4. One-Line Deploy
Copy-paste a single line of code. Go live when ready.

See how Carmel, NY transformed their citizen service

Read 5-Minute Case Study →

Municipal AI Platform

Transform Citizen Service Without Adding Staff

The easiest way to provide 24/7 resident support while reducing staff workload.

24/7 Resident Support

Answer questions instantly about permits, services, and events - any time, day or night.

5-Minute Setup

One line of code adds Stella to your website. No IT team needed.

Proven Results

Over 1,000 resident questions answered across 650+ conversations in Carmel, NY.

Budget-Friendly

Start free, then scale. Plans from $49/month for growing towns.

Ask Stella About Your Town's Needs

See how Stella can handle your specific municipal challenges. Ask about permits, services, or any other town matters.

Ready to serve your residents better?

Train Stella on Your Site →

Budget-Friendly Plans

Start with our free tier to experience the impact. Scale affordably as your community engagement grows.

Monthly
AnnualSave 16% 🎁

Free

$0/month

Transform your website in minutes. See how AI can convert your visitors into leads, completely free. No credit card required.

  • 50 AI Answers per month
  • Basic analytics
  • Create 1 custom chatbot
  • Community support

Starter

$49/month

Get more leads with expanded AI messaging. The perfect plan for small businesses ready to unlock the full power of AI-driven growth.

  • 200 AI Answers per month
  • $0.25 per additional answer
  • Basic analytics
  • Create 1 custom chatbot
  • Standard support
Most Popular

Pro

$199/month

Scale your customer engagement with advanced features, 10x more answers, and powerful integrations. Perfect for growing businesses ready to supercharge their website conversion.

  • 2,000 AI Answers per month
  • $0.20 per additional answer
  • Advanced analytics
  • Create up to 3 custom chatbots
  • Advanced integrations (e.g., Slack, HubSpot)
  • Priority support

Enterprise

Custom

Built for scale. Custom AI solutions, unlimited capacity, and dedicated support to transform customer engagement across your organization.

  • 5,000+ AI Answers per month
  • Custom overage rates
  • Advanced analytics with custom reporting
  • Unlimited custom chatbots
  • Custom integrations
  • Dedicated account management

Start Serving Citizens Better Today

Join innovative municipalities transforming their digital services with AI.

Try Stella Free

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Book 15-Min Demo

See live examples from towns like yours and get your questions answered by our municipal team.

Schedule Quick Demo

Common Questions from Town Officials

If you can't find what you're looking for, email our support team.
For an even faster response, Ask Stella!

    • How long does implementation take?

      Stella can be set up and ready for testing within minutes. Most municipalities complete their internal review and go live within 1-2 weeks.

    • How does Stella handle sensitive information?

      Stella only accesses and shares publicly available information from your website and approved resources. We prioritize data security and privacy in all our operations.

    • Can Stella integrate with our existing systems?

      Yes, Stella can integrate with your current website, document management systems, and other municipal software through our secure API.

    • What kind of support do you provide?

      We provide dedicated implementation support, training for staff, and ongoing technical assistance. Larger municipalities receive a dedicated success manager.

    • How do we measure ROI?

      Our analytics dashboard tracks key metrics including questions answered and resident satisfaction. The Town of Carmel has had over 1,000 resident questions answered across 650+ conversations.

    • Is Stella accessible to residents?

      Yes, we prioritize making Stella easy to use for all residents. The chat interface is designed to be simple, clear, and works well with assistive technologies.

    • Do we need IT expertise to implement Stella?

      No, Stella can be implemented with a single line of code. Our team handles the technical setup and provides full support throughout the process.

    • How accurate is Stella's information?

      Stella learns directly from your municipal website and approved resources, ensuring accurate, up-to-date information. You have full control over Stella's knowledge base.

    • How do we get started?

      Start by training Stella on your municipal website - it only takes minutes and you can try it for free. See how Stella learns your town's specific information and procedures. Try Stella now.